Karen Sprenger is the COO and chief ransomware negotiator at LMG Security. She is a noted cybersecurity industry expert, speaker, trainer, and course developer, in addition to managing LMG Security’s operations. Karen has over 25 years of experience in cybersecurity and information technology. She is a GIAC Certified Forensics Examiner (CGFE) and Certified Information Systems Security Professional (CISSP). Karen is a hands-on executive; she built a Fiber optic network to 34 schools, supported 18,000 users, 50 miles of network, and one very temperamental vending machine, led many of LMG Security’s large incident response cases, and negotiated and paid ransoms. She is a long-standing teacher of a technical leadership advancement course for a large state agency, and speaks at many events, including the Institute of Internal Auditors, the Internal Legal Tech Association, and the Volunteer Leadership Council. Karen also implemented and constantly enhances LMG’s Security’s incident response and project management systems, as well as automating financial procedures to ensure consistency and client satisfaction. In her spare time, Karen considers “Digital Forensics” a perfectly acceptable answer to the question, “But what do you do for fun?” She is also part of the exclusive group of “techie geeks with strong communications skills,” and her superpower is providing understandable explanations of technical topics. Karen is proud to have played a substantial role in building the team at LMG Security with a focus on hiring top technical talent who can also communicate well with clients.