By leveraging high tech and high touch, ALPS Property & Casualty receives a positive outlook from AM Best

By leveraging high tech and high touch, ALPS Property & Casualty receives a positive outlook from AM Best

The premier insurance rating agency, AM Best, announced Tuesday that it revised the outlook to positive from stable and affirmed the Financial Strength Rating of A- (Excellent) of ALPS Property & Casualty Insurance Company.

AM Best cited ALPS’ investment in technology as influential in the upgrade from stable to positive.

“With the emergence of insurtech in many lines of insurance, we know that our policyholders expect streamlined solutions to the insurance process. For ALPS that includes everything from a quick and easy online application, a painless renewal process and the ability to access all policy documentation online,” said ALPS CEO David Bell.

AM Best also noted ALPS efforts to improve the customer experience, particularly within the company’s niche market of smaller-sized law firms. “An investment in technology has not removed the human element from our process. We know our policyholders have a lot on their plates. We’re here for them when they need us. It’s an unfortunate rarity these days, but ALPS is a company that still answers the phone,” added Bell.

In addition to ALPS’ outlook revision, AM Best’s A- (Excellent) rating reflects ALPS financial strength. Bell concluded, “It’s really an affirmation of our ability to do what we say we do and to fulfill the promise of our policy.”

Founded in 1899, A.M. Best Company is a full-service credit rating organization dedicated to serving the insurance industry. Policyholders refer to Best’s ratings and analysis as a means of assessing the financial strength and creditworthiness of risk-bearing entities and investment vehicles. Read the full press release from AM Best.

ALPS is legal malpractice insurance made easy. Founded by lawyers for lawyers in 1988, ALPS is the nation’s largest direct writer of lawyers’ malpractice insurance and is endorsed by more state bars than any other carrier.

 

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Before succumbing to the seven-year itch of ad agency life, Laura Churchman cut her teeth as a copywriter at Callahan Creek Marketing and Advertising in Lawrence, Kansas and Spiker Communications in Missoula, Montana. Starting in 2007, Laura worked as a Technical Writer at the University of Montana, providing technical support to the Montana Tobacco Use Prevention Program and the Forest Service Northern Region University. In tandem, she pounded the pavement as a freelance marketing and advertising copywriter. In fact, ALPS was one of her freelance clients before they offered her the opportunity to join their in-house marketing team in 2011. Laura is now using her marketing and writing background to promote ALPS lawyers’ malpractice insurance as well as the company’s risk management service arms for the legal community. Laura graduated from Drake University in Des Moines, Iowa with a BA in Journalism in 2000. Laura serves on the Board of Camp Mak-a-Dream, an organization that empowers survivors and their families to live with and beyond cancer through life-changing Montana experiences where they strengthen life skills, gain resilience, and develop lasting relationships. In addition to implementing ALPS growth strategy through marketing, she also enjoys camping, hiking, and overnight rafting adventures on Montana’s pristine rivers. Contact Laura at: lchurchman@alpsinsurance.com