Don't Underestimate the Importance of Closure Letters
Over the years, I have found that the use of closure letters varies greatly, not only between...
Lawyers: How and Why to Implement a Business Plan to Guide Your Firm
Successful businesses of all shapes and sizes often take time once a year or so to review and...
Is Your Law Firm’s Social Media Marketing Ethical?
As firms close out the year, plans are being finalized for next year’s marketing campaigns. Indeed,...
Passive Management: Is Your Law Firm Lacking Leadership?
After having consulted with over twelve hundred law firms over the years, trust me when I say that...
If U.S. Essential Infrastructure is Brought Down, Is Your Law Firm Prepared?
Can U.S. Critical Infrastructure Really Be Brought Down?
How to Stop Having to Write and Send Declination Letters
Declination letters, also referred to as non-engagement letters, are those letters that say,...
Can Lawyers Use Apps Like Venmo, Zelle, or PayPal?
As with so many tech decisions lawyers face, the answer is yes, as long as any associated ethical...
Is It Okay For a Lawyer to Text with Clients?
Is it okay for a lawyer to text with clients? This question is one that keeps coming up. The short...
Don't Make Promises to Your Clients
My family and I were recently driving home from a camping trip and made a stop for some lunch...
ALPS In Brief — Episode 65: Cybersecurity Services for Solo and Small Law Firms
In this episode of ALPS In Brief, Mark and the founders of Sensei Enterprises discuss...
Is Making a Referral Risky?
Referrals of all types are commonplace in the practice of law. They are often made after work is...
Difficult Clients – Don’t Let Them Ruin Your Practice
Difficult clients. We have all had them or encountered them. They are not always apparent from...
