Relevant. Affordable. Actionable.
4 min read
Mark Bassingthwaighte, Risk Manager: Aug 18, 2021 12:00:00 AM
The number of times I’ve observed or heard about a problematic nonverbal interaction with a client (to which the involved lawyer or staff member was completely oblivious) probably wouldn’t surprise anyone. After all, who hasn’t walked away from an...
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3 min read
Mark Bassingthwaighte, Risk Manager: Jul 14, 2021 12:00:00 AM
Market forces drive change and, at times, even bring about innovation. So, in response, when a lawyer or firm decides to adjust the business model...
2 min read
Mark Bassingthwaighte, Risk Manager: Jun 2, 2021 12:00:00 AM
In my experience, too many lawyers appear to be quite comfortable running with an assumption that their client’s understanding of what the scope of...
1 min read
Mark Bassingthwaighte, Risk Manager: May 12, 2021 12:00:00 AM
If you were to collect everything I (and many others like me) have written on risk management for lawyers, I suspect the collection would fill a...
3 min read
Mark Bassingthwaighte, Risk Manager: Mar 17, 2021 12:00:00 AM
Given how difficult it can be to try and take a planned absence, such as a long vacation or maternity or paternity leave, it’s no wonder that having...
2 min read
Mark Bassingthwaighte, Risk Manager: Feb 17, 2021 12:00:00 AM
Difficult conversations can be, well difficult; particularly if the purpose of the conversation is to pass along bad news. After all, who looks...
2 min read
Mark Bassingthwaighte, Risk Manager: Jan 6, 2021 12:00:00 AM
Lawyers often share with us that, as they see it, they really don’t need a cyber liability policy. They seem to base this conclusion on the fact...
4 min read
Mark Bassingthwaighte, Risk Manager: Dec 2, 2020 12:00:00 AM
Over the years I have visited more firms that I can remember; but no visit stands out more than the one that made me feel as if I had walked on to...
2 min read
Mark Bassingthwaighte, Risk Manager: Nov 5, 2020 12:00:00 AM
Sometimes the teacher becomes the student, which is exactly what happened to me during a post CLE conversation between a panel member and an...
3 min read
Mark Bassingthwaighte, Risk Manager: Oct 21, 2020 12:00:00 AM
Sometimes a call comes in that I feel compelled to write about and this is one of those times. The question seemed simple enough. Basically, the...
7 min read
Sharon D. Nelson Esq., Sensei Enterprises: Oct 8, 2020 12:00:00 AM
Smart and ethical legal marketing is an important component of legal practice. Legal marketing encompasses a wide variety of methods and media, with...
3 min read
Mark Bassingthwaighte, Risk Manager: Jul 15, 2020 12:00:00 AM
A lawyer called me wanting to discuss third-party payors because his representation of his client had just ended, and he didn’t know what to do with...
2 min read
Martha Amrine, Senior Claims Attorney: Jun 18, 2020 12:00:00 AM
The COVID-19 pandemic forced most law firms to conduct business in ways they had not done before. Many firms were forced to transition to work from...
