← Blog Home

tales from the claims files

1 min read

Don't Make Promises to Your Clients

My family and I were recently driving home from a camping trip and made a stop for some lunch along the way. The kids asked if we could also get some ice cream and I said “Sure we can try to find a spot for some ice cream.” Of course, my kids...

Read More

5 min read

Difficult Clients – Don’t Let Them Ruin Your Practice

Difficult clients. We have all had them or encountered them. They are not always apparent from initial contact or the first meeting but they...

Read More

3 min read

Why Being Alone in the Woods for 89 Days is the Same as Practicing Law

Last week I had the opportunity to attend a presentation by a person who had recently spent 89 days surviving in the Arctic wilderness for a reality...

Read More

2 min read

Electronic Evidence

Beware the client who brings you electronic recordings! Many or most clients have the ability to video people or record conversations with their...

Read More

2 min read

How to Make a Graceful Exit from Your Practice

I was recently at a cocktail reception with a bunch of attorneys that I would describe as a group of 50 somethings. This gathering was a first for...

Read More

1 min read

Social Media and Professionalism

Social media has become part of everyday life for most people young and old. Keeping up on the news, staying in touch with friends and family and...

Read More

2 min read

So, You Want to Do Insurance Defense Work?

If you are still reading this blog post after reading the title, then you have either done work for or are interested in doing work for an insurance...

Read More

3 min read

3 Safety Measures Your Firm Should Implement to Avoid Wire Transfer Scams

We have received a steadily increasing number of notices from our insureds relating to fraudulent wire transfers. This increase in wire scams is...

Read More

2 min read

Attorneys Beware: The Check Scam

It has never been easier than the present day to conduct law firm business without ever meeting clients in person. The result is greater efficiency...

Read More

3 min read

Decision Making as a Lawyer ... Don't Overthink It

It’s 2nd and goal from the 1-yard line, with 27 seconds remaining in the Super Bowl. You trail 28-24 and only a touchdown will seal the win. You...

Read More

5 min read

Don't Let Your Apprentice Get Lost in the Woods

I love fall in Montana. We put our rafts away and get ready for the winter as the temperature drops, the leaves change, and the snow starts to fly....

Read More

1 min read

Let's Give Each Other Some Grace...

I really struggled this month to find a topic to write about. In fact, I simply did not want to write this blog. Monday I took a partial “mental...

Read More

1 min read

It Takes All Kinds

Clearly, the world in which attorneys operate — a world where the attorney is usually the point person assisting other people or entities in...

Read More